Policy details
Core principle
We do not collect or store browsing history, traffic contents, DNS queries or lists of websites visited while connected to the VPN.
Data needed to operate the service
We process account email, authentication tokens and subscription status when an account is used. Optional diagnostics are collected only after an explicit in-app choice and may include an account identifier, public IP and country seen by our server, device model, OS and app version, selected region, node and protocol, connection timestamps, success or failure, and technical error details.
IP addresses
IP addresses may be processed transiently by VPN servers as a technical requirement to provide the service and are not retained beyond what is needed for real-time connection handling.
Notifications
If enabled, device notification tokens may be used only for service-related notifications.
Choice and control
Optional diagnostics are off by default. VPN access remains available when they are declined. The choice can be changed at any time under VPN Data & Privacy in app settings.
Use, storage and third parties
Diagnostics are used only to operate, secure, troubleshoot and improve VPN reliability and are stored on systems controlled by Velora. We do not sell, use for advertising, or share VPN data or diagnostics with third parties. VPN traffic is routed only to provide the service and is not stored as browsing history.